Terms & Conditions

Terms and Conditions – Airstoria

Welcome to Airstoria! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Airstoria’s website (www.airstoria.com) and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our site.

2. Changes to Terms

Airstoria reserves the right to modify, update, or change these Terms at any time without notice. Any changes will be effective when posted on our website. You are encouraged to review these Terms periodically. Continued use of the site after changes have been posted constitutes your acceptance of the updated Terms.

3. Use of the Website

You agree to use Airstoria’s website only for lawful purposes and in accordance with these Terms. You may not use the site in any way that violates applicable laws or regulations or that could damage, disable, or impair the website.

4. User Account

To access certain features of the website or use our services, you may be required to create an account. You agree to provide accurate and complete information when creating an account and to keep your information updated. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.

5. Booking and Flight Information

Airstoria connects users with trusted travel agents to help them find flight deals. We do not directly sell or book flights. All flight bookings, cancellations, and customer service inquiries are handled by the travel agents or airlines you are referred to through our platform. We do not guarantee the accuracy or availability of flight information or pricing, and all booking transactions are subject to the terms and conditions of the relevant third-party service providers.

6. Pricing and Payments

While Airstoria strives to provide accurate pricing information, all flight prices are subject to change and may vary depending on the availability and policies of the third-party providers we partner with. You agree to pay the total price for the flight or service you book, as provided by the relevant travel agent or airline. Payment processing is handled by these third parties, and you agree to comply with their payment terms and policies.

7. Intellectual Property

The content on Airstoria’s website, including text, images, logos, graphics, and software, is the property of Airstoria or its licensors and is protected by copyright and intellectual property laws. You may not copy, distribute, modify, or create derivative works from any content on the site without our prior written consent.

8. Limitation of Liability

Airstoria is not responsible for any damages or losses arising from your use of the website or services. This includes, but is not limited to, flight cancellations, delays, booking errors, pricing discrepancies, or any issues related to third-party travel agents or service providers. Airstoria makes no warranties, express or implied, regarding the availability, accuracy, or reliability of flight information or services provided through the site.

9. Indemnification

You agree to indemnify, defend, and hold harmless Airstoria, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the website, your breach of these Terms, or any violation of any applicable law or third-party rights.

10. Privacy

Your use of Airstoria’s website is also governed by our Privacy Policy, which can be found on our website. By using the site, you consent to our collection and use of your personal data as outlined in the Privacy Policy.

11. Third-Party Links

Airstoria may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of third-party websites. By clicking on third-party links, you acknowledge and agree that Airstoria is not liable for any damages or losses incurred as a result of your interaction with these third-party sites.

12. Termination

Airstoria reserves the right to suspend or terminate your access to the website at any time, without notice, for any reason, including but not limited to, violations of these Terms. Upon termination, your right to use the website will immediately cease, and any provisions that by their nature should survive termination will remain in effect.

13. Governing Law

These Terms and any disputes relating to them shall be governed by and construed in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts located in Australia for any legal proceedings arising from your use of the website.

14. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration, rather than in court. If you have a dispute, you agree to attempt to resolve it informally before seeking formal arbitration. Arbitration will be conducted in Australia, and you agree to bear the costs associated with arbitration, except as otherwise required by law.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@airstoria.com

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.